How do I Find Out About Metro PCS?
- 1). Review MetroPCS's website. You'll want to review several components of their online offerings, including coverage maps, the cost of the various price plans and features you anticipate needing, and the type of handsets available and in line with your potential budget for starting service. Get an idea for which plan and handset works best for you, at least on paper, before moving on.
- 2). Contact MetroPCS's customer service department. Since you have a potential plan in mind, this is your chance to ask all the questions the website may not have answered, such as: "Is there a contract involved? How long is it? What happens if I leave MetroPCS before my contract is up?" Discuss starting up service with a MetroPCS representative, including what the procedure is. This process can include a credit check, the need for an upfront deposit, a credit card on file, etc. Knowing what to expect before starting service will set you up for success right out of the gate.
- 3). Visit a MetroPCS retail location or authorized dealer. A lot can be told about an operation by observing its outreaching arms in action. Do MetroPCS representatives seem helpful, informed and capable? Or does it feel as if you are walking into a chaotic disaster? Keep in mind that instances may arise where you will need to visit a store to resolve an issue. The observed environment can clue you in on what to expect before making a decision.
- 4). Make a decision based on the information gathered. If MetroPCS appears to meet all of your coverage, budget, and customer service needs, it may be the carrier you are looking for.
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