How to Cancel a Lane Bryant Account
- 1). Pay the full balance of the credit card. Until you have paid the card in full, it cannot close. Alternatively, you can close the online account and keep the credit card open while working on paying it off if you prefer.
- 2). Call Lane Bryant's customer service number at 800-888-4163. The automated message will ask you to either press "1" for a new credit card or remain on the line for other inquiries. It will ask whether you want English or Spanish. Wait without pressing numbers and it will continue in English. Type in your credit card number when requested and select the option to speak to a representative when prompted.
- 3). Tell the representative that you want to close your account. He will ask information about the account such as your name and address or the last digits on the credit card. Give him the requested information. The questions are designed to verify who you are and establish the appropriate account to close.
- 4). Obtain a confirmation number. Always ask for a confirmation number before hanging up the phone.
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