Stuck Systemising? 3 Signs You Are Missing Systems in Your Business
If you have started creating systems in your business and then hit a brick wall, it could be because you actually don't really have any more systems to document, it may just be that you have many ad hoc and random ways of working that seem to change with every client or customer.
In these situations, documenting can be near impossible because you just can't put your finger on exactly it is that you do each time for XYZ process.
There are a few reasons you may be stuck, and below are 5 of the key signs that you may be missing important systems in your business.
Sign number one: If you don't know the details of how you do something, then you don't have a system for it.
If its something that you do regularly, this should be a number one priority to get systemised straight away.
You absolutely must know the details of how you do your core business activities.
These are your bread and butter after all.
Remedy: If you are struggling to get a system committed to paper, step it out and write it down, trial it a few times and make adjustments as necessary.
Sign number two: If it is taking much longer than you would like to do something in your business, there is a good chance its because you don't have a system or process for doing it.
Time will always be against you when you are lacking in systems because you are trying to figure it out as you go.
Remedy: Start with a timeframe of how long you want to spend doing a particular activity and design your process around that.
Put pen to paper, write out the steps in order one at a time, trial it through and make any necessary tweaks.
Sign number three: If the same problem is arising time and time again and each time you or someone else on your team fixes it, this is definitely a sign that you have missing systems.
Recurring problems are the direct result of not having sufficient systems in place that cater to that scenario.
Remedy: Work out where the problem areas are, and come up with a system solution to address it.
What is a system solution? It is a standard for how a problem should address each and every time.
The wrap up: You might think of yourself as a results-based person, that you don't care about the process, or how things get done, you just want things done.
And that works in some areas of your business, but, not in others.
For example:
Addressing missing systems is not difficult, you just need to get started and put pen to paper and commit to making it a standard for your business!
In these situations, documenting can be near impossible because you just can't put your finger on exactly it is that you do each time for XYZ process.
There are a few reasons you may be stuck, and below are 5 of the key signs that you may be missing important systems in your business.
Sign number one: If you don't know the details of how you do something, then you don't have a system for it.
If its something that you do regularly, this should be a number one priority to get systemised straight away.
You absolutely must know the details of how you do your core business activities.
These are your bread and butter after all.
Remedy: If you are struggling to get a system committed to paper, step it out and write it down, trial it a few times and make adjustments as necessary.
Sign number two: If it is taking much longer than you would like to do something in your business, there is a good chance its because you don't have a system or process for doing it.
Time will always be against you when you are lacking in systems because you are trying to figure it out as you go.
Remedy: Start with a timeframe of how long you want to spend doing a particular activity and design your process around that.
Put pen to paper, write out the steps in order one at a time, trial it through and make any necessary tweaks.
Sign number three: If the same problem is arising time and time again and each time you or someone else on your team fixes it, this is definitely a sign that you have missing systems.
Recurring problems are the direct result of not having sufficient systems in place that cater to that scenario.
Remedy: Work out where the problem areas are, and come up with a system solution to address it.
What is a system solution? It is a standard for how a problem should address each and every time.
The wrap up: You might think of yourself as a results-based person, that you don't care about the process, or how things get done, you just want things done.
And that works in some areas of your business, but, not in others.
For example:
- Do you want the phone answered a certain way?
- Do you have a process for incoming clients? Do you care if your clients get the services they purchased from you in 2 days, 2 weeks, or 2 months?
- Do you have a refund process? Does it need to be followed, or doesn't it matter?
- Do you have a brand? Do you want it represented in a particular manner?
- Do you make back end offers or upsell offers?
- Do you want the credit cards run on the same day every month, or can it be done any time in the month? Or do you already have an automated system that takes care of this for you?
Addressing missing systems is not difficult, you just need to get started and put pen to paper and commit to making it a standard for your business!
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