How to Install Optimum Online
- 1
A map of Optimum Online's coverage in the Metro New York Area.
Determine if you're in a geographical area that is serviced by Optimum Online. Visit optimum.com to see if your area is serviced by Cablevision. - 2
Establishing service may require a visit from a professional installer.
Sign up at optimum.com or by visiting a local Cablevision office. Once you've established an account, you will receive a cable modem, either in person at the Cablevision office, or delivered by an installation professional. Depending on the wiring in your home or office, the cable company may have to run a connecting wire from the telephone pole into your building and/or install a cable jack inside the building. - 3
A coaxial cable connects your modem to your wall jack.
Attach the cable modem to the cable jack in the wall using the coaxial cable provided with the modem. Then attach the Ethernet RJ-45 cable (also provided) to the cable modem and to the Ethernet jack on your computer. - 4
A Motorola cable modem.
Launch a Web browser, and your default homepage will be "hijacked" and redirected to a setup page, where you will register your cable modem. You'll need the serial number on the bottom of the cable modem along with your Cablevision account number. Once you have finished running through the wizard, you will be able to browse the Web freely. - 5
Cablevision is the parent company of Optimum Online.
Establish your email account by selecting the "My Account" link at optonline.net. Then configure your email software if you don't want to rely solely on Web-based mail. The account ID is your entire email address (user@optonline.net), and both the POP and SMTP servers are mail.optonline.net. - 6
Optimum Online doesn't sanction third-party routers.
Installing a router (wired or wireless) should only be done when everything else is working 100 percent. If you install a router, power down the modem and all the attached computers before connecting it. When you have finished installing it, power on the modem, the router and any computers, in that order, waiting 45 seconds between each.
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