Request a Claim By Phone

• 1). Gather your reciepts for your Walmart Replacement Plan and your purchased item.
  
  
• 2). Call Product Care Plan Customer service at 1-877-968-6391.
  
  
• 3). Request to file a claim.
  
  
• 4). Work with the representative to obtain a replacement for your item.
  
  

Request a Claim Online

• 1). Verify that you have your Walmart Product Replacement Plan receipt and your item's purchase receipt.
  
  
• 2). Register your plan and product with Productassist.com/Walmart.
  
  
• 3). Log in to the Productassist.com/Walmart website.
  
  
• 4). Click "Care Plan Management or File a Claim."
  
  
• 5). Provide the requested information to file your claim and obtain a replacement product.