My BlackBerry Pearl 8110 Cursor Won't Move Down Onto the Menu
- 1). Turn off the BlackBerry 8110 and remove any cables connected to it, including the charging cable if attached.
- 2). Use the prying tool to pry off the plastic trackball cover. Place your palm over the trackball compartment and turn the phone upside down to drop the trackball into your hand.
- 3). Use a cotton swab dipped in rubbing alcohol to clean the service of the trackball. Use the computer duster to clean out any dust or debris built up in the compartment, paying special attention to the metal contact on the side just above the keypad.
- 4). Replace the trackball back into the compartment. Snap the trackball cover back into place.
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