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Blue Cross Scores High In Customer Satisfaction

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There are a number of health insurance providers in the market. And these providers compete with one another in getting the attention of patients and consumers like you. And you know the effects of having too many players in the field. You get confused as to what insurance provider to get, and you will be confused at the number of options available for you and your family. But do remember that the worry about confusion is the least of your concerns. It is good that you are afforded with lots of choices, and the only thing that should concern you is how to select the better family or individual health insurance provider in the market. The challenge for the consumer like you is this; you need to have that capability to sift through the list and find the insurance provider that can offer the better services at competitive prices.

Want to know an insurance provider that can be your choice that can deliver the goods without having to sacrifice quality, service and price? If you want to make your life easier, then look at Blue Cross. Did you know that Blue Cross consistently ranks high in many industry polls and researches? To be exact, the Blue Cross Blue Shield in the state of Alabama is considered as one of the best providers of health insurance in the country. This provider actually holds the number 2 spot in the national Consumer Reports poll that include patients and their take on satisfaction and coverage. And if you want to know the number one provider in the country as per the study of Consumer Reports, then you will learn that the Anthem Blue Cross and Blue Shield of Connecticut is on top of the list. This got the highest score, and this only means that the satisfaction score for this provider is the highest.

In this new survey that was conducted by the publication in 2009, the group takes into account the answers of 25,200 respondents and these respondents reported their experiences with the 41 PPOs. But the publication clarified their findings by saying that these results do not represent the experience of the US population as a whole. This is not the first time that Blue Cross has topped an industry-based survey. In the past, the company has been figuring well in many rankings and surveys. For example in the publications surveys that was conducted in 2007 and 2005, the company ranked number 3. And the company is also ranked number one in 2003. This only means one thing; Blue Cross is an established name when it comes to health insurance and everyone can depend on this quality-wise. The survey took into account a number of questions. For example the respondents were asked about the kind of care that they received, the choice of doctors, the billing issues and a few more. Simply put, all the attendant concerns when dealing with a provider was covered. Blue Cross has scored highly using these factors, and has proven itself as one of the best in the industry.
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