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Rules of Business Etiquette

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    Cubicle Etiquette

    • Many businesses today structure office environments in cooperative cubicles to save money and floorspace. Proper business etiquette dictates that co-workers avoid popping their head over cubicle dividers or peering into private workspace just because it's physically possible to do so. Approach individuals working in cubicles by walking around to the cubicle entrance. Avoid eating lunches with strong smells at the cubicle; instead, opt for the company dining room.

    Communication Etiquette

    • Business rules for communication emphasize the importance of positive interaction, transparency whenever possible and enough subtlety to avoid causing embarrassment for involved parties. It's fine to let your boss know that she has spinach in her teeth, but tell her discreetly. Handshakes should be firm, not overly long, and paired with good eye contact and a genuine smile. Etiquette dictates that laid-off co-workers should be acknowledged with compassion and respect, with just a brief statement that you're sorry to hear the news---no need to denigrate the company, bash the boss or share your own sad layoff story from a previous job.

    Technology Etiquette

    • Some people wear their technology like a second skin, but this can be bad business. Etiquette rules state that using your preferred gadget to check email or listen to music on the elevator is bad business, sending "hands-off" signals to colleagues or potential clients. Avoid leaving voicemail messages when you're fully aware that the recipient is unavailable; this gives the impression that you're trying to avoid the person. Late-night emails can relay a creepy image.

      Further, email etiquette dictates that writers employ correct spelling and grammar, avoid attaching unnecessary files and not overuse "priority" options to signal important correspondence. Include concise, meaningful information in the subject line and never write in all capitals.

    Dining Etiquette

    • Today, business meetings frequently take place in restaurants, coffee shops or cocktail lounges. Despite the informal setting, business etiquette rules still apply. Arrive on time, refraining from placing purses, briefcases or sunglasses on the table. Don't order alcohol or the menu's priciest option, and avoid gesturing with utensils. To avoid awkwardness at the business meeting, prearrange how the bill will be paid via restaurant staff.

    Common Sense

    • Rules of business etiquette remain important guidelines for interacting in the business realm. However, keep in mind that the ultimate goal of etiquette should be to promote positive interaction. Don't worry about sacrificing a perceived hard-and-fast etiquette rule should the situation call for flexibility, and never publicly correct another's faux pas.

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