How to Troubleshoot the HP C4480
- 1). Check that the power supply cable is securely connected to the back of the printer and in the power outlet it is plugged into. Make sure that there is electricity running to the outlet you are using.
- 2). Remove the plug from the power outlet and then from the back of the printer. Put the plug back into the printer first, then into the electrical outlet.
- 3). Press the "Power" button and wait for the printer to power up. Hold the button for a second or two longer than you did previously to allow the printer to register the button compression.
- 4). Uninstall the printer software by removing all of the HP files in the Add/Remove Program section in your control panel. Restart your computer after uninstalling the printer for the computer to recognize the change.
- 5). Disconnect the USB plug connecting the printer to the computer. Do not plug it back in until the steps in the installation wizard explicitly say to do so.
- 6). Insert the installation CD into your computer and run through the installation prompts. You will have to choose a location, accept the terms of use and wait for the software to install on your hard drive.
- 7). Wait for the installation screen to indicate that it is time to connect the USB to the printer and then to the computer.
- 8). Remove all of the paper from the paper tray and neaten the edges. Remove any papers that are ripped, bent or crumpled before putting the paper back into the printer.
- 9). Move the clip holding the paper in the tray so that all of the sheets are held flat and tidily in place. The papers should not be bent in the middle or able to move around at all.
- 10
Replace the ink cartridges with new full ones. Make sure that you use HP ink for the best results.
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