Instructions

Using the Command Prompt

1

Open the DOS prompt icon in Windows by selecting "Start," and in the provided search box type:

Command Prompt

From the list of programs, click "Command Prompt."
2

Type one of the following commands:

ping smtp.mysite.com
ping mail.mysite.com
3

Locate the name of your SMTP address in the response, which displays immediately after the word "Pinging," and write it down for future reference.

Using Outlook Express

1

Open up Outlook Express and click “Tools," "Account Settings" and then the E-Mail tab.
2

Double-click the email account for which you need the SMTP information.
3

View the Server Information, which lists the "Outgoing mail server (SMTP)."