Pentagroup Collection Agency
Pentagroup Collection Agency is also known as Pentagroup Financial LLC or simply Pentagroup.
Pentagroup is a debt collection agency based out of Houston, Texas.
Debt collectors are third parties hired by creditors for the purpose of recovering outstanding debts from borrowers.
The Pentagroup Collection Agency is a third-party collection group hired to provide the service of collecting debt on behalf of their clients.
The Pentagroup Collection Agency has a varied mix of reviews from people who have done businesses with them according to several online sources.
Pentagroup, according to their website, is a certified collections agency who offers services such as debt collection, customer service and a variety of other specialty services that can be outlined on their site.
Pentagroup advertises customized approaches and advanced technology as part of its service package.
The fairly young Pentagroup was established in 2002 by partners who have extensive collective experience in debt recovery.
The company was formed as a collection agency specializing in debt recovery for telecommunications, credit card, auto retail and major credit card agencies.
Their use of a performance-driven collections team has led them to become a nationally recognized leader in achieving a high volume of results for their clients as discussed on their website that advertises their services.
There is little information available from those agencies who have hired Pentagroup to work on their behalf to recover outstanding debts.
There are a multitude of comments from those who have experienced off-putting tactics said to be used by the company's customer service agents working to collect outstanding depts.
Information posted on several different websites and comment boards gives a less than favorable account of the tactics of the company.
According to several accounts by debtors in Ripoff Reports claim that Pentagroup is both rude and unprofessional.
Collection agencies according to the laws that govern them are only allowed to contact the individual who is responsible for the debt.
Debtors claim that Pentagroup has contacted family members, employers and in-laws in attempts to recover debts that in some cases are as old as 5 years.
Others have claimed to have requested information in writing and never received anything other than harassing phone calls from the Pentagroup despite efforts to obtain documentation about their debts.
According to the Better Business Bureau (BBB) website a search for Pentagroup indicated that it has a rating of D+ on a scale from A+ to F.
The reasons listed for this rating are that the group has had 133 complaints filed against it in the last 36 months.
The majority of these complaints were billing or collection issues and 12 were customer service issues.
The report does claim that to date all of these complaints have been marked as resolved.
The BBB report also claims that a lack of sufficient information is another reason for the low rating.
Pentagroup is not an accredited business through the BBB as stated in their report.
Pentagroup is a debt collection agency based out of Houston, Texas.
Debt collectors are third parties hired by creditors for the purpose of recovering outstanding debts from borrowers.
The Pentagroup Collection Agency is a third-party collection group hired to provide the service of collecting debt on behalf of their clients.
The Pentagroup Collection Agency has a varied mix of reviews from people who have done businesses with them according to several online sources.
Pentagroup, according to their website, is a certified collections agency who offers services such as debt collection, customer service and a variety of other specialty services that can be outlined on their site.
Pentagroup advertises customized approaches and advanced technology as part of its service package.
The fairly young Pentagroup was established in 2002 by partners who have extensive collective experience in debt recovery.
The company was formed as a collection agency specializing in debt recovery for telecommunications, credit card, auto retail and major credit card agencies.
Their use of a performance-driven collections team has led them to become a nationally recognized leader in achieving a high volume of results for their clients as discussed on their website that advertises their services.
There is little information available from those agencies who have hired Pentagroup to work on their behalf to recover outstanding debts.
There are a multitude of comments from those who have experienced off-putting tactics said to be used by the company's customer service agents working to collect outstanding depts.
Information posted on several different websites and comment boards gives a less than favorable account of the tactics of the company.
According to several accounts by debtors in Ripoff Reports claim that Pentagroup is both rude and unprofessional.
Collection agencies according to the laws that govern them are only allowed to contact the individual who is responsible for the debt.
Debtors claim that Pentagroup has contacted family members, employers and in-laws in attempts to recover debts that in some cases are as old as 5 years.
Others have claimed to have requested information in writing and never received anything other than harassing phone calls from the Pentagroup despite efforts to obtain documentation about their debts.
According to the Better Business Bureau (BBB) website a search for Pentagroup indicated that it has a rating of D+ on a scale from A+ to F.
The reasons listed for this rating are that the group has had 133 complaints filed against it in the last 36 months.
The majority of these complaints were billing or collection issues and 12 were customer service issues.
The report does claim that to date all of these complaints have been marked as resolved.
The BBB report also claims that a lack of sufficient information is another reason for the low rating.
Pentagroup is not an accredited business through the BBB as stated in their report.
Source...