General Electric Refrigerator Icemaker Troubleshooting
- 1). Check to make sure that the wire arm on the icemaker is not in an upward locked position. The wire arm is the metal piece that moves up and down on the outside of the icemaker. If it is in an upward locked position, gently pull it down. This should start your icemaker cycle working again. Wait about an hour to see if the ice falls into the bin.
- 2). Look at the icemaker compartment where the water flows into the ice tray to make the ice to see if there's any water in the tray. If there is no water in the tray, pull the refrigerator away from the wall and check the water line to see if it is kinked. If it is kinked, straighten out the hose so the water can flow through. If the line does not seem to be kinked, check to see if there is an icemaker water filter attached to the end of the water line. It will look like a small canister attached to the water line. If a water filter is on the line, turn off the water, open it up and replace the water filter. Turn the water back on when you are done.
- 3). Unplug the refrigerator. Look closely at the icemaker where the prongs come down to push the ice cubes out. Check to make sure that there is not an object or piece of ice wedged somewhere in the ice tray compartment. If there is an object that is stopping the prongs from pushing the ice out, take the flat-head screwdriver and try to gently pry the object out of the way. Now plug the refrigerator back in. Make sure that the wire arm is in a downward position, and wait about an hour to see if the icemaker makes ice.
- 4). Unplug the refrigerator. With the freezer door open, look straight at the end of the icemaker that is facing you, where the GE label is. This is a plastic cap that can be removed. Wrap your hand around the cap and pull firmly; it should come off. If it doesn't come off, there may be a screw holding the cap on. Remove the screw, and then remove the cap. You should see a white-toothed round gear with a brass flat-head slot nut in the center of the gear. Place the flat-head screwdriver in the brass flat-head slot nut and turn the gear. If the gear is hard to turn, internal gears may be sticking. Try adding a little more force to get the gear to move. If the gear moves, replace the cap and plug the refrigerator back in. Make sure the wire arm is in a downward position, and wait about an hour to see if the icemaker makes ice.
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